keyis found in the chat context, the value will be inserted. If
keyis not available, the bot will not use that reply, but try to find something else to reply with, or go to a fallback reply.
new_contextwhich will be merged with any existing context for the chat. If you send a key-value pair where the key already exists, the value will be overwritten. If the key does not exist the key-value pair will be inserted (upsert strategy).
contextis attached as part of the JSON payload.
window.kindlyOptions.contextbefore loading the Kindly Chat HTML snippet: