Kindly Docs

Go to App
⌘K
▶️Introduction
🔹Getting started with webhooks
🔹Webhooks reference
🔹Message processing
🔹Pattern dialogues
🔹Context memory
🔹Languages
📄Guides and Examples
◽Checking webhook signatures (HMACs)
◽Example: Chatlog webhook
◽Kindly Chat authentication
◽Inbox backup to S3 bucket
◽Add the Spinnaker script tag to your site
◽Set up event tracking with Google Tag Manager (GTM)
⚙️APIs
▪️Application API
▪️Chat API
▪️Chat Log API
▪️Handover API
▪️Nudge API
▪️Statistics API
▪️Ticket webhooks (BETA)
📦Legacy
📝APIs Changelog
🛡️Security
©️License and Disclaimer
Docs powered by archbee 

Add the Spinnaker script tag to your site

This guide will help you install the Spinnaker script tag on your site.

To get started you will need a script tag from your Customer Success Manager (CSM), which looks something like this:

HTML
|

For our nudge and cart abandonment email products to work, you will need to install the Spinnaker script tag on your website.

Implementation methods

Google Tag Manager

This is by far the easiest for you to set up. Google Tag Manager(GTM) is a service that serves your third party application in one place. This makes it easier to be in control of what runs on the website and to pause a tag that is having problems.

Document image

Give it a name like Kindly Spinnaker Tag and click on Tag configuration:

Document image



Choose Custom HTML from the list:

Document image



Copy and paste the script tag you received from your CSM here, and click on Triggering, Choose All Pages from the list:

Document image



Click the Save button and submit your changes.

Document image

Don't forget to publish your changes

Injected HTML

If your website doesn't have Google Tag Manager (GTM) installed, and will not be adding GTM for this purpose, our script tag can be injected straight into the website's code as well.

The script tag should be placed after the opening <body> tag:

HTML
|

Or right before the closing </body> tag:

HTML
|
Updated 05 Sep 2022
Did this page help you?
Yes
No
UP NEXT
Untitled doc
Docs powered by archbee 
TABLE OF CONTENTS
Implementation methods
Google Tag Manager
Injected HTML